Every account starts with a 30-day trial of most Premium & MAX features. No credit card required. After that, free plan stays free forever.
Free
Solo developer, 1–2 modules.
Premium
Active seller with multiple modules.
MAX
Team or high-volume catalog seller.
More than 10 modules?
Large catalogs and agencies get a custom plan: unlimited modules, users and AI credits. Talk to us.
Prices ex-VAT. EU VAT-registered businesses: 0% reverse charge applies. VAT ID collected at signup and validated via VIES.
AI credit top-ups (one-time purchase, not a subscription): Free +100 credits for €6 (up to 2/month); Premium & MAX +100/€4, +200/€7, +500/€15.
Payments via Stripe. No contract lock-in — cancel or downgrade any time.
| Feature | Free | Premium | MAX |
|---|---|---|---|
| Limits | |||
| Modules connected | 2 | 6 | 10 |
| Team members | 1 | 1 (solo) | Unlimited + roles |
| AI credits / month | ~25 | ~250 | ~1000 |
| Inbox & Tickets | |||
| Filters, tags, priority, drafts | |||
| Smart Priority scoring | Full (multi-signal) | Full (multi-signal) | Full (multi-signal) |
| Auto-sync frequency | Every hour | Every 20 min | Every 10 min |
| Attachments per reply | 1 | Unlimited (auto-zip) | Unlimited (auto-zip) |
| Web Push notifications | |||
| Topic segmentation + TL;DR | |||
| Manual ticket checklist | |||
| AI checklist suggestions (via Check) | |||
| Inline attachment preview | |||
| Review-request detection | |||
| Search | |||
| Keyword search | |||
| Semantic search | |||
| AI Reply Composer | |||
| Write Reply | |||
| Proofread / Shorter / Check Reply | |||
| Context — enrich from your docs & past tickets | |||
| Translation (inbound + outbound) | (uses credits) | ||
| AI drafts from your past tickets | (uses credits) | ||
| RAG drafts from your docs | |||
| Quick Replies | |||
| Templates | 5, local only | 30 | Unlimited |
| Custom categories | 3 | Unlimited | |
| Sync with Addons | |||
| Auto-attach module ZIP | |||
| Documentation Guides Beta | |||
| Auto-cluster guide candidates | |||
| Generate Docusaurus MDX | |||
| Documentation crawler Beta | (Beta) | (Beta) | |
| Module Catalog | |||
| View module stats | |||
| Upload module ZIPs | |||
| Orders | |||
| Order history | 3 months | Full history + CSV export | Full history + CSV import w/ margin & refund |
| Customers | |||
| Customer profiles | Basic | + filters, order history, revenue, VIP segmentation | + installed-modules detection, credential vault |
| Website health checks | |||
| Credential Vault | |||
| Encrypted BO / FTP / SFTP / SSH storage | |||
| Live FTP/SFTP connection test | |||
| Paste-all credentials + AI parse | |||
| Dashboard & Analytics | |||
| KPI tiles | |||
| Revenue + orders charts | |||
| Customer value segments (VIP / repeat / new) | |||
| CSV export (dashboard, orders) | |||
| Settings & Admin | |||
| Theme + reply signature | |||
| Auto-close inactive tickets | |||
| Ratings | View, import & CSV export | ||
| Audit log | |||
Credits are pooled per organisation and renew every month on your cycle date — your signup day on Free, your billing date on paid plans. Lightweight auto-features (language detection, topic labels, ticket embeddings, TL;DR) are free — they don't consume credits.
3 credits
2 credits
5 credits
1 credit
Top-up packs available on every plan via one-time purchase: Free +100 credits/€6 (up to 2/month); Premium & MAX +100, +200 or +500 credits.
No credit card. No onboarding call. Just your Addons API key and 5 minutes.
Create your free account